10 PROMISES

  1. PEACE OF MIND FOR A LIFETIME
    • Unlimited time, unlimited mileage powertrain coverage on new vehicles.
  2. BEST VALUE GUARANTEED
    • All vehicles are clearly priced.
    • All rebates and incentives are included up front. Prices are determined through a market-based approach.
    • If you find a lower pricewith the same benefits and options, we will refund 100% of the difference.
  3. NO HIDDEN FEES
    • Transparency is one of our core values.
    • All fees are fully disclosed up front – no hidden fees, no surprises.
  4. YOU CAN'T BUY THE WRONG CAR
    • Our job is to help you select the right car.
    • No-Hassle return policy (3 days/300 miles)
    • No-Hassle exchange policy (7 days/no mileage limit)
  5. NELSON CERTIFIED VEHICLES
    • All non wholesale to public cars will will have a 30 day powertrain failure coverage.
  6. COMPREHENSIVE SERVICE FOR EVERY CONCERN
    • Top performers for customer service satisfaction.
    • Factory trained technicians.
    • Leading technology and equipment.
    • Certified parts.
    • Free multi-point inspection with each service.
  7. GUARANTEE TRADE VALUES
    • Purchase offer provided by any vehicle upon request, whether you are buying from Nelson or not.
    • Trade your used vehicle, or sell it direct.
    • Offers are based on today’s market value.
  8. NELSON TEST DRIVE EXPERIENCE
    • Test drive shouldn’t consist of “four right turns and back to the dealership.”
    • Our test drive route was custom designed to help you make the right purchase decision.
    • We’ll help you put the vehicle through it’s paces.
  9. FREE CAR WASH FOR LIFE
    • A benefit of being a Nelson customer, we offer to washyou car for free, for life. As long as you own the car.
  10. ONE AUTO GROUP, ONE INVENTORY
    • Choose from hundreds of vehicles in multiple locations.
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