We are still in the browsing stage and I cant make any testament to the Buying process yet. Mazda is one of our possible choices. Mikayla at Nelson Mazda is the most pleasant sales person to work with. We loved our test drive with her. She is very knowledgeable about the Mazda products and knows her business . She is also a great listener to the needs or wishes a customer might want. It was a relaxed atmosphere there without pressure to seal the deal that day . This dealership delivered much better customer service/ customer care than Bob Moore Mazda we visited where we weren't taken care off

i visited Nelson Mazda on December 23 in Norman Ok and was delighted in the service I received. The salesman, Quenton, was very helpful and knowledgeable about the CRx5. Will, the sales manager, was polite and very easy to work with on negotiating the final pricing. My husband and i would recommend this dealer to others.

Shawn did a great job helping me find the car of my dreams! Definitely recommend! Great service and people. Will recommend for people looking next time.

I bought my car from Nelson Mazda 4 months ago through the Sam's Car Buying program. We spent one day total with them test driving, asking questions, adding features and they were always polite and attentive. They included a lifetime power train warranty and car washes for life! We were impressed with how easy and fair they were negotiating the cost of our extra features. I'm back for my first service appointment and am once again impressed with their integrity and attentiveness. Their waiting area is comfortable and includes complementary snacks and drinks, too.

PURCHASED A VERY NICE USED MAZDA SUV, FOR OUR SON. OUR SALESMAN, SHAWN WAS HELPFUL, INFORMATIVE, QUICK TO GET ANSWERS. EXTREMELY PLEASANT TO DO BUSINESS WITH. WOULDN'T HESITATE TO RECOMMEND.

I found my car last night on their website and they had it let us come test drive it the internet price is what we paid plus tax i mean very reasonably priced super friendly no messing around straight forward honest friendly caring people food us best deal possible no hassle treated me with respect

I had recently viewed a car on the web site. With one quick phone call I was in touch with Ryan Locklear and made an appointment for the next day. Ryan had the car out and waiting for us. The transaction was smooth and painless. Thank you Ryan for taking care of us in such an efficient manner! Great guy to work with!

Travelled from Wichita Falls due to price. We had a great experience and there was no pressure in the finance department, unlike some other dealerships.

Corey was very helpful in my purchase. Very product knowledge and concerned with our needs. Would recommend hI'm and Reynolds for your next purchase.

We have purchased a lot of cars and it is always such a chore. Typically we have to be there all day. They were so fast. It was a no nonsense experience and I truly appreciate that. They gave us a fair offer on our trade in and didn't waste our time. They also had a great apr deal going on that just sealed the deal. Our salesperson, Quienten was great. He was very honest with us and helped us get in and out quickly. The finance person Sean was very pleasant as well despite the fact that we kept him there quite late.

My recent experience with Reynolds Mazda was one of the best I've ever had at a dealership. They made everything a very stress free process. And then, of course, were actually able to get me into a Mazda 3 finally! After trying to get one for over a year. I went in knowing exactly what I wanted from seeing their inventory online. Even drove almost 200 miles from DFW to get to them. My salesman Joe Ferdowsi was awesome. Very cool guy to work with. Got in contact with me weeks before I finally made the trip and walked me through much of the process. In financing with Sean Porterfield, it was obvious he knows what he's doing, and can/will get the job done. He was also just a blast to work with. Very funny and entertaining during the waiting process. The entire staff at Reynolds was just awesome to work with and I cannot be more thankful for them and all their work for me.

Steve Adams was very helpful, courteous and professional. This is my 2nd Mazda bought through Reynolds. Excellent customer service. I highly recommend this dealership. If I need another Mazda I definitely will comeback to Reynolds.

This is my second vehicle that I have purchased, & both times have indeed been a pleasure. I was there until closing with my first purchase LOL. Franco DelCastillo was so patient with my Son and I, & we really was handed a good deal. I purchased the Mazda CX-5 2017 last Saturday, and was there from 9-5. Probably would have been there longer, but I could tell that my Dear Son's patience started wearing thin with his Precious Mother ROTFL. He finally said, Ok Mom, you have been back and forth for 4 hrs, its time to make a decision. It was raining cats and dogs & Steve Adams must have went out in the rain about 3 or 4 times pulling cars around for me & taking me on test drives. I know that is his job, but I have experienced dealerships where you can sense they particular don't want to deal with you. Steve and Franco has become friends to me & my Son and I truly recommend both of these outstanding Men to anybody that's considering purchasing a car...

Just purchased my third car from Reynolds Mazda. Always a pleasant experience and I would recommend this dealership. I had been looking for several months and told Corey I was probably not going to buy until the summer. He respected that and I was not pestered about buying a car. When I found something I wanted I contacted him and came in for a test drive. Total time for test drive and completing the sale was about two hours. They had the car windows tinted and the car ready to go within a few hours after we completed the sale. When I buy my next car I will be going back to Reynolds.

I was interested in the Mazda CX-5. I called and received some details over the phone. I further set an appointment to meet with Steve around 8:oo p.m. My parents drove 2 hours to also make the meeting. Upon arrival, we met with Joseph, Steve was with another customer at the time. Joseph discussed the features of the vehicle and allowed me to take it for a test drive. I drove 2 vehicles and really liked the 2nd one. Steve started the initial paperwork and then turned everything over to Steve. After meeting with the finance rep., the purchase was made. I can't say enough about the time we spent with all 3 gentleman. They stayed for the long haul. It was 11:15 p.m. when I left the dealership in my 2016 CX-5. I am well-pleased with my purchase and the ease of the trade in process. I don't know of too many places that would work over-time to please the customer. Thanks to the team of Reynolds Mazda!!

Sometimes people thinking of car shopping as the pleasure equivalent of a root canal. I had a very good experience with Reynolds Mazda in Norman and with my Sales Consultant, Joe Ferdowsi. Joe is informative, helpful, and not at all high pressure. He touched base in a low key way, and is interested in making sure that I had a high satisfaction experience. I did! Closing the deal with the others in the dealership was also smooth. Happy with my car and the experience.

My husband and I just purchased a used 2014 Mazda 3 HB and couldn't be happier. We had found the car we wanted online and worked with Corey to secure it for us. Corey worked well to ensure that we were familiar with all of the car's features and were able to come in at a time that worked for us. Finally, Corey gave us some wonderful back-up options and helped ensure we had our dream car. Sean was excellent when it came to the financing of our loan and worked to get us a great rate. I strongly recommend both gentlemen. Something I really appreciated was the fact that both men spoke with both my husband and I rather than just him. I have experienced this in the past and really appreciate being treated as equally important in the buying process.

Quienten was really great. He was able to help me find what I was looking for, and did his best to get me a good price. He walked me through the process, then handed me over to Joe in financing who was also fantastic. Overall I really great experience for buying a car.

I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within an hour letting me know what else needed attention on my car. I was there for oil change and tire rotation. My valve cover gasket was leaking into my spark plugs, i did not have the money to take care of it at this time. We scheduled this work for a couple months later and he advised me that it should be ok unless my check engine light came on. He also answered all questions i had about getting work and cost of headlight replacement, something i need to get done after the oil leak. He was pleased to answer any question i had with a smile and humor. i like to laugh. :)

Very very happy with my purchase and my salesman Joe and Finance Manager Nathan. Other Finance guy tried to add in additional warranties and gap that I did not want. Which Was taken care of by Nathan and Terry. Will recommend Reynolds MAZDA! Love my new Mazda!

Sales representative Quientent Wallick was awesome. We had trouble choosing between two Mazda CX-9 trims but he was very helpful in our final pick. The service courtesy we received from him during negotiations and after purchase was exceptional.

My sale representative (Quienten Wallick) exhibited an exceptional level of professionalism and patience. He was very knowledgeable about the car I was interested in, answered all my questions and provided additional information.

My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our financing guy! Both of these guys made the car buying process easy and completely stress free! Quienten was perfect to work with, not pushy at all, but super knowledgeable about the Mazda products and we would absolutely ask for him when we use Reynolds Mazda again! Franco worked hard to get us the best rate and was very informative about GAP and extended warranties. He had everything ready for us and we got in, signed, and got done in a matter of a half hour! Great guys at Reynolds!

I was looking at a new Mazda CX5 Grand Touring for my next car because I liked the safety features available. I was quickly contacted, after submitting my information and interest in the vehicles, by Steve Adams. He was fantastic to work with and helped get the most for my trade-in. I especially loved that we were in and out of the document signing within an hour! My previous car purchase, at a different dealership/company, did not go over as well so my expectations this time around were blown away! I'd recommend anyone to work with Steve @ Reynolds Mazda as he is very thorough when discussing options, features and overall explanation of your new car.

Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertainment features. Best new car experience!