Customer Testimonials
Ask for David McKinney. He's a great salesman. No haggle dealership. In and out in a flash.
I bought the car online and it was everything they said it would be. David was not pushy and even did a full video of the vehicle since I couldn’t test drive the car! David was so awesome to deal with. Will definitely be back!
David Davis made the entire purchase process a breeze. From sending a video walk-around of the car, getting a test drive setup, to handling paperwork; all of it seemed so easy. Thank you for a great experience and a great car!
In short, Josh at Nelson Mazda and his team were exceptional. Given an unfortunate used car purchase for all parties involved, in the midst of COVID, and with plenty of trials and tribulations, Nelson worked with us (my sister actually) to come up with solutions and provided as much as possible in my opinion. Thank you Nelson for all of your work and simply being exceptional in a used car world that is not!
Just went to the parts depth, the man there was very helpful assisting me in determining the correct parts I needed for my model and year vehicle.
Excellent service
This has been an amazing experience!! Wisdom did an excellent job, he really listened to me and what I was looking for and didn’t pressure me or try to convince me to look at cars I wasn’t interested in. That would be a first for me. Most of the time dealers wanna show you everything they want you to buy but not here! I haven’t took delivery yet but I will update this after I do! 😊with pics too
I recently had the pleasure of purchasing a car from Nelson Mazda, and I must say it was a fantastic experience. Unlike most dealerships, Nelson Mazda provided a laid-back environment, which was a breath of fresh air. I want to give a special shout-out to Madison, who went above and beyond to work with our budget and make sure we were comfortable with our purchase. Her dedication to customer satisfaction truly stood out. If you're in the market for a car and want a dealership that values your needs and preferences, I highly recommend Nelson Mazda.
After 6 months of used car shopping, we started and ended with Nelson’s and it was absolutely the best decision. As a person with a disability it is extremely hard to explain your circumstances and the necessary accommodations with full comprehension on the other end. At Nelson’s this was a relationship standard that allowed me to relax and focus on the decision at hand. The budget for our purchase provided a challenge however our salesman, now friend, Spencer completely understood and problem solved our way to the perfect option. Spencer lead with integrity which is extremely rare in this ...
Freddy was great.
David McKinney helped me through the process of buying a new vehicle, he's transparent, understanding and always looking to help in any way and the best way he can. He did an outstanding job, I hope to buy my next vehicle from him too.
Great people work here. I have been taking my car here for services and have always been treated kindly.
This place was great! Customer service alone sold me. I was helped by Spencer Goodnight through the process of purchasing my car. He did a great job of not making me feel pressured on buying something. He was super helpful and friendly.
Awesome sales team. Everyone was friendly and made tje experience awesome!
Madison did a great job of facilitating my new car buy. I appreciate the transparency of the process from start to finish. It was a bit of a drive for me, but well worth it. Would definitely do business with them again.
Great Dealership , works with a Gentleman named Spencer, very informative, straight forward, and helpful with all our question and concerns. We purchase our vehicle through him and will be coming back again. Thank you
Spencer was a great help when purchasing my vehicle. Great communication and customer support!
Came to this location to trade in my car and get a used Nissan Frontier. Wisdom made the experience very easy and helped out a lot. The dealership was very clean, overall I’d recommend buying a vehicle from this location.
Spencer was very helpful and made the process very quick and easy!! I would definitely recommend!!
Best dealership! Great staff, awesome service. Mitch was super helpful! Would recommend.
I've never had an easier or more pleasant car buying experience. We signed paperwork on a new CX-90 phev, and noticed some cosmetic damage before we took possession. It's a long story, but they bent over backwards to make sure we were satisfied with the vehicle we got. Our sales advisor Wisdom was beyond helpful and was a perfect example of professionalism and customer focused service. I'm not 100% sure of her name, I think it's Kendra (sales manager) was clearly empowered to make decisions to go to whatever extent necessary to make all aspects of our ...
Youseff at Nelson Mazda made my car buying experience one to remember! Absolutely love my Jeep and everything went as smooth as possible. Thank you Youseff!
We love this place! From the time I came in to the time I left, everything was just amazing to experience. I was blessed to meet David Davis and he took care of me and my wife. He was polite, caring, patient, everything you could want for a great car salesman, that was David Davis! I recommend Mazda at Nelson in Norman because it’s not like the typical dealerships! They care and they will do their best to find you what you need.
Very good experience so far. The Rep was knowledgeable, and not pushy at all.
(Translated by Google) Nelson Mazda excellent service, I am very grateful to Jessy who was on the lookout throughout my process since he helped me at all times he was my translator he explained everything to me very well since I don't speak English he was very kind in the process (Original) Nelson mazda exlente servicio, le agradesco mucho a jessy que estuvo al pendiente en todo mi proceso ya que el me ayudo en todo momento fue mi traductor me explico todo muy bien ya que no ablo ingles se porto muy amable en el proceso
Best car buying experience I’ve had!!! It was also the easiest experience as well. Wisdom took great care of me and so did the entire team. Even got me a great rate under budget!
Just too long of a wait. Love my car though!
Clean showroom as well as friendly staff.
Great place! Friendly staff and Mitch was super helpful and made the experience so much smoother!
Spencer was very kind and helpful when I was looking for my next car. He found the perfect ride for me. I loved the straight forward pricing from this car dealer.
My son and I had a great experience with sales person David Irby from Mazda at Nelson Norman! He was committed to making sure everything went as smoothly as possible, especially after a 4 hour drive to the dealership. We purchased a 2020 Chevy Silverado 1500 LT and we're very happy with our purchase. For a great auto buying experience in Oklahoma, I recommend purchasing your next vehicle here!
We Have ALWAYS had a great experience w/ Nelson Mazda’s Sales and Service departments
Salesman was very courteous professional done a good job.
Youssef was amazing. Professional, personable, knowledgeable. I hadn't bought a car in 21 yrs. He patiently walked me thru the details, from looking over the Mazda I wanted to any contract extras I might need. No haggling, the price was already good. All the employees were helpful & attentive (not intrusively so). I totally recommend this dealership.
I had a great experience at Nelson Mazda. Eli was the reason and a pleasure to work with.
Hassle free car buying. Didn’t feel pressured, and they were very accommodating to my requests. Second car I’ve gotten from Nelson.
It's a great place to buy a car.
This past Saturday (22 July 23) I went out to look at a particular vehicle to test drive and to take it to a mechanic that I use, for a used vehicle inspection. Before heading out on my 30 minute + drive, I called a spoke to a salesman to ensure it was alright to take the car to be looked at. I got there and they took me straight to the vehicle, however, it seemed that suddenly they had issues with me taking it to be seen by a mechanic. Mr. Diffee himself came out and went back and forth with me about ...
The service experience was top notch Tony was able to fulfill my every need on my vehicle and the staff were very helpful and they got me right out the door at a reasonable price.
Had an exceptionally good and frankly easy experience buying a new car there yesterday. My salesperson Elijah was professional, personable, polite and most of all thorough. There wasn’t a lot of weird negotiation back and forth. Paperwork was very straightforward. Also appreciated their virtual tool to add various warranty or other products to choose the right mix. There were no hidden fees, costs or gotchas. I love my new car and would definitely refer friends and family to Elijah and the whole team at the dealership.
Had a great experience buying my new CX-5 from Nelson Mazda. Wisdom is a great salesman who is honest, entertaining, and made my entire car buying process super smooth from start to finish. Will come back again for all my car buying needs! They offer great interest rates financing through them FYI.
My experience at Nelson Mazda meant more to me it normally would. I was under a lot of stress, totaling a car, moving to a new state, and being without a car for weeks. I worked with David McKinney through the whole process and he made me feel so at ease. I didn’t have to worry about deception or dishonesty like I was dealing with other dealerships. I would absolutely do repeat business with Nelson Mazda and highly recommend to friends and family!
Pretty great buying experience. Low pressure and, at least in my experience, very fair price. Basically: came in, test drove what I wanted where I wanted, discussed options and compared trims with a helpful guy named Robert. When all was said in done the purchase was quick and convenient.
Came in on Monday morning as soon as they opened to purchase a 2023 Mazda3 Preferred Hatchback, and had a great experience. My salesman was David McKinney and at no point did I feel any pressure to buy the add-ons for the vehicle. I traded in my old car and they ended up giving me above KBB for it! Jacque Dale also helped me get a good deal for the financing as well. All around great dealership with great people. I will definitely buy my next car from here!
My experience with Nelson Mazda has been top notch! Purchased a 2020 Mazda 6 from another dealership and the front sensor camera quit working at about the 21,000 mile mark. Thankfully the car is still under manufacture warranty! I took the car to them and they diagnosed a problem with the specific camera and was able to get one ordered and in within 2 days. When you bring your vehicle in for service, you don’t have to simply trust what they say because they take a video of the inspection and send it to you before you agree to any additional services! Thank ...
David Mckenny is a beast! 10 out of 10.
Gage was super kind for the second time visiting this dealership. I remembered his name because of his upbeat attitude and willingness to help out however he can. I definitely feel like this should be noted. Sincerely, Drew Roberts
For my first time purchasing a truck online and one I’ve never seen for that matter lol (from Texas), I can’t thank David McKinney enough for his AWESOME customer service and guidance through the process. His charisma, reliability, honesty, and support put all my worries at ease. I’m so very happy with my truck and extremely grateful it all worked out thanks to David’s help.
David McKinney did an amazing job on our deal! Would recommend to a friend.
Experience couldn't have been better. Wisdom was helpful above and beyond, being so patient with my appointmen tardiness. His product knowledge and clarity of presentation was exceptional. He did his utmost to sell the extra care product and was so patient in accepting my explanation for refusal. Thank you again, Wisdom for your exceptional courtesy.
I purchased a new MX-5 100% online back in January. Konnor was extremely helpful in guiding me through the process. I was even treated with a video walk around following my original inquiry without even requesting it. I’d consider that above and beyond considering the lead volume most dealers have. Pricing was 100% transparent from start to finish. No markups, no ridiculous add ons, no interest hold backs. In all honesty it was truly a relieving experience in a post-Covid market. If I lived in the OKC area, I’d buy any future vehicle from them as well. Honestly one of ...
Unbelievable service!! David and Brandon went above and beyond to make sure that we were the perfect car for our family. They took such great care of us, I would 100% recommend coming to Nelson and Mazda for anybody looking for a new car. They made the process so easy and broke it down for us, so we could understand it all. Thank you sooo much for taking such great care of us.
Nelson Mazda in Norman is the best car dealership I have ever worked with. They were helpful, not pushy and just pleasant to work with. We were given all the information needed to buy our new car and left to make the decision ourselves without the salesman standing over us. David helped us through the entire process and answered all questions we had. I would recommend going to Nelson Mazda first before anywhere else.
Great experience with no pressure. All my questions were answered clearly and thoroughly. One of the deciding factors for choosing Nelson Mazda was the fact that they’re one of the few dealerships who understands harassing potential customers is NOT the way to do business. They were great to work with throughout the process of my search for a vehicle, and I love my new CX-5!
Very friendly service with no pressure
We shopped around for a replacement vehicle and found Nelson.. nice people. No pressure, and great transaction. Wifd is happy with her new ride and so am I. Thanks Josef One issue and its very minor, your detailing team amor all the floor, very dangerous as i got it on shoes and slid off the running board. And its slick.. other then that we are very satisfied.
Amazing car-buying experience! I’ve had a variety of dealership buying experiences in the past but none compares to my recent experience with Tyler at Nelson Mazda in Norman (not even my previous purchase from a different no-haggle dealership). I should add, I had no idea about the Nelson philosophy, so going in, I expected the typical dealership experience. I could not have been more strong. From my first contact after submitting an online inquiry, I was treated with respect and professionalism. I initially inquired about the same model at several dealerships in and around Oklahoma but the difference in ...
They treated so good from the time I got there to the time I left
Everyone was amazing! I ended up needing some extra maintenance done this visit. They offered to set me up in one of their loaner cars and I was on my way. I also highly recommend getting your car detailed. My car looks brand new.
I bought my second CX-5 from Nelson Mazda in January 2023. It has been a good experience from the start. This past Saturday I had my first oil change and check up. All went well. Robert in the service department was courteous and prompt, my car was washed and one of the sales people showed me how to open my sunroof window before I left. Everyone is always so pleasant at this agency. I still am amazed.
Yusuf (our salesman) made the buying process so simple and enjoyable. He was very helpful and courteous. I feel that Yusuf went above and beyond!
Very professional and I was able to get my Mazda serviced without having to wait 3 months like another Mazda dealership in town.
Everyone is so nice and helpful!
Wisdom was such an amazing help and he was so patient with all the questions we had!
I would highly suggest using Wisdom Combs as a sales person at this dealership. He stayed for me because I got there as the dealership was closing at 7. I kept him until 9 and never once felt pressured. The sale was upfront with everything explained in detail. I was in a tough situation and had to make a decision quickly. I would definitely use him again. I will also be shopping at Nelson Mazda in the future. No silly games on pricing; all upfront 😊
Everyone was super nice and they took of everything speedily and efficiently!!
Fantastic customer service!! Quick and thorough service, great waiting room!! Will be back for any future service!
I have owned 4 Mazdas and bought 2 from Nelson. One in 2017 and now in 2023. In that time they simplified the buying and financing experience so much and their markup felt reasonable. I dealt with a single person who explained everything thoroughly. Their service department has always been amazing. They send videos explaining the service work right to your phone. 5/5 The dealership has a stock of vehicles unlike several others we looked at. Our salesperson Tyler was great. I know I bought the car he personally wanted and I appreciated working with another Mazda person. Car buying and maintenance is stressful, but ...
All the advisors at Nelson Mazda are professional and well educated on multiple solutions to meet your personal financial needs and wants. Definitely recommend this dealership for your next purchase. Mr. Wisdom is a class act. Big thanks to Nelson Mazda
Friendly and Professional staff. I'm liking the video during inspection. Waiting area is neat and comfortable.
Our salesman, David McKinney was great. He was informative and precise with the info and explanations of the entire process. I would definitely buy a Mazda from him again.
This was hands down the best experience my wife and I have ever had at a dealership! Konnor was our salesman and he was 100% the best I have dealt with. (I have dealt with a bunch). He was patient, answered all our questions, and made sure that the whole process was as simple as it could have been! Very straight forward dealership without all the smoke and mirrors. We ended up buying a 2023 Mazda CX-5 turbo and she loves it! Someone needs to give that guy a raise or give him his own store because he embodies what a salesman ...
One of the best car buying experiences I've ever had. Drove from east Texas and Eli made it simple and quick. Highly Recommended
I ALWAYS get great service when I work with Robert Saunders!
Excellent service. Keeps my car running perfectly!
Best car buying experience that I have ever had. Very nice people and a smooth transaction.
Hands down the best dealership I've ever worked with for buying and selling. No matter their price, I feel more confident buying knowing there is no negotiating. What you see is what you get + the normal dealer fee of course. I have never shown up to test drive a car that isn't completely clean and detailed no matter the price. Service team is incredible as well.
My partner and I had a wonderful buying experience today at Nelson Mazda. From start to finish, Konnor, Quentien, Kendra, and Jacque took amazing care of us. We are in love with our new CX-30 and can’t wait to pick it up next week! 😆🤩
Tyler was amazing. He is extremely helpful. Nelson mazda is an outstanding dealship. They don't try to sell you on any up charges like tint or anything else. You don't have to deal with 3 different people to buy a car. It's one person from start to finish. I wish every dealship was like nelson. Will definitely be back for next I buy a car
Good service department and nice people.
I just got my Mazda cx-50 at Nelson Norman and it was a really great experience! After test driving 3 different models, I felt super confident with my choice. It was such a welcoming environment and we felt comfortable throughout the whole purchase process. I will continue to go back for services and appointments!
Great and honest service. They helped me get all the information I needed when purchasing our car.