Customer Testimonials
Hands down the best dealership I've ever worked with for buying and selling. No matter their price, I feel more confident buying knowing there is no negotiating. What you see is what you get + the normal dealer fee of course. I have never shown up to test drive a car that isn't completely clean and detailed no matter the price. Service team is incredible as well.
My partner and I had a wonderful buying experience today at Nelson Mazda. From start to finish, Konnor, Quentien, Kendra, and Jacque took amazing care of us. We are in love with our new CX-30 and can’t wait to pick it up next week! 😆🤩
Tyler was amazing. He is extremely helpful. Nelson mazda is an outstanding dealship. They don't try to sell you on any up charges like tint or anything else. You don't have to deal with 3 different people to buy a car. It's one person from start to finish. I wish every dealship was like nelson. Will definitely be back for next I buy a car
Good service department and nice people.
I just got my Mazda cx-50 at Nelson Norman and it was a really great experience! After test driving 3 different models, I felt super confident with my choice. It was such a welcoming environment and we felt comfortable throughout the whole purchase process. I will continue to go back for services and appointments!
Great and honest service. They helped me get all the information I needed when purchasing our car.
Aside from the grease/grime spots left on the door handle, shifter, all the places someone would touch when driving, it was a great 1st time experience here. Wonderful customer service. They text you any additional services to review and don't talk you into getting something you don't want. Gave us a great loaner car to go about the day until they were done. If I wasn't moving out of state, I would make this my spot for future services.
Great car buying experience. The car was priced very competitively based on my research, and there were no surprised add ons at the end, i.e. no $1000 pro pack nitrogen fill ups and tint protection. I've had other dealers try to raise the price by almost $4k after they add in all these bogus items. Not Nelson. The price was up front and the deal was easy. I'd 100% buy a car here again.
Great people… Great service
I love the video in which the technician shows you what they checked on your car and what the results were. They are also polite and professional!
Hands down the best car buying experience I've ever had. Not your typical dealership, if you are tired of the hassle and run downs please check this place out. They will have customers for life in my family. Thank you Nelson for breaking the mold on dealerships!
Tyler and the entire staff were extremely helpful and friendly. Best experience I’ve had buying a car!!!
The service department is great! Jeremy is always in a good mood and very helpful, he is always willing to listen and answer any concerns I have. The service team is always very informative. They take very good care of my vehicle!
Great service!! Tyler was working very hard to accommodate to my needs and schedule. The cars price for its features were amazing! The time the transaction took was a bit prolonged( 4 1/2 hours) but great over all!
We walked in on Saturday morning and met with David. He was upfront about everything, a really awesome Mazda trait, and worked with us pretty much all day. Normally, they would have had us in and out in under 3 hours. But they were extremely understaffed and extremely BUSY! But my husband and I never felt like we were just another number. Thank you for the wonderful customer service, even on a busy day! I love my Mazda.
Just bought a 2020 Ram 2500 from Tyler here at Nelson Mazda, and let me tell you... this was hands down the best vehicle purchase experience I have ever had. These guys do an excellent job. Extremely thorough and knowledgeable about the process, services offered, and details about whatever vehicle you are interested in. Tyler was very personable and explained the different easy care packages in such a way where I didn't even have to ask any questions at the end. I knew exactly what my options were. 10/10 recommend this dealership. Top notch in every category. Thank you to Tyler and ...
Absolute incredible, sincere, amazing and truly transparency response received from saleswoman -Kai, will be purchasing my next brand new vehicle here this year 🙏 This is how its meant to be.
10/10 on the entire process. We are a Mazda family, and this is our fourth Mazda purchase. Jaren at Nelson Mazda blew the other metro dealership away! 2 hours in and out with the exact car and price we wanted. Run don't walk to Nelson.
Very friendly service and fast service
Best place to buy a car and a excellent detail and service department. This is my favorite dealership in the whole state.
They were awesome the whole step of the way. Different way of doing the car business. Robert was great 👍. Give them a try.
Very friendly and helpful
Great service. I go in for an oil change. I drive out with clean oil. And a clean car.
Jeremy and the Nelson mazda service are great! Very helpful and always positive! Will definitely be coming back!
People were very friendly and attentive.. got a fair deal on a truck.. I’m very satisfied.!
Great, friendly service.
The process was quick and Tyler was extremely friendly and helpful. He explained everything nicely and never made us feel pressured to purchase anything.
Love seeing all the friendly faces. Everyone is so helpful. And my car care concerns were recommended and alleviated. My car drives like a dream once again.
Best experience I have ever had at a car dealership
This is my second time receiving a full car detail service from Nelson Mazda. The detail service on my car looks amazing. WOW!!! I left the dealership and felt like I just purchased a brand new car off their showroom floor! From the time I arrived at the dealership, to the time I left. The quality of service that I received from Nelson Mazda in Norman, Oklahoma on Wednesday; December 14, 2022 was “ EXCEPTIONAL!” I would like to give a special thank you to the Service Advisor/Jeremy, Technician/Jason and Kristi (a Top- Notch Team) for their professionalism, friendliness and kindness ...
Best service ever.
Pretty good day at the dealership. I found a good used car at a reasonable price right away.
The Service department communicates timely and is considerate of my time when servicing my vehicle.
Very helpful and friendly staff. i’ve never had a bad experience at Nelson Mazda!
Great customer service. I like that they record the inspection and send you a video. The waiting area is nice and comfortable.
They diagnosed the problem with our 2014 C-9 and while waiting on parts and the repair gave us a loaner. They’ve always taken care of our vehicle needs. Plus Robert and all the service staff our friendly and knowledgeable in customer service.
Quick, efficient
The team here is awesome. Randy in sales was a huge help in finding us the right vehicle to fit our families needs. Thanks a million!
Great service. Great people
I absolutely adore Nelson Mazda! I just arrived home from my first oil & filter change and tire rotation performed by Robert, an outstanding Nelson Mazda technician. I spent approximately 45 minutes in their very comfortable waiting area that has outstanding coffee ☕️, cappuccino, and latte. Robert sent me a video of the service they provided. The video showed the filters, the engine, battery cables, windshield wipers and the shape my tires were in, just to mention a few things. The video and the outstanding job and care that Robert took in servicing my 2022 Mazda CX-30 sets Nelson Mazda higher than any ...
Great experience as usual!
(Translated by Google) The service provided by the mechanical technicians did a general check-up of my car and they sent me a video informing me of each step of what was right and what was wrong to make excellent repairs and in my language but where they received the car before putting it in The workshop was fatal, bad service, annoying, the man would be serious because I was bringing my puppies, who are shih tzu and Chihuahua, who didn't even offer us to wait for my car. We were outside and with cold air, we felt discriminated against ...
We had a really pleasant purchasing experience here. Our salesperson was very informative and made sure everything was ready to go when we got there. Did all the paperwork online so we just had to drive there, get the keys and then we were on the road again!
I was a customer with Norman Mazda two years ago. The customer service WAS AND STILL IS EXCEPTIONALLY!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!( My new vehicle 🚗 is NOT A MAZDA….) BUT I WAS SPOILED BY MAZDA GOOD SERVICE ….!!!!!!!!!!! THE SERVICE IS JUST SO SUPERB… AND THE CUSTOMER SERVICE IS LIKE NO OTHER… SO I’M BACK HOME…BECAUSE I’VE BBEN SPOILED!!! If you DON’T CARE ABOUT BEING TREATED SPECIAL.. AND YOUR CAR IS BEING TAKEN GOOD CARE OF… BY ALL MEANS KEEP TAKING YOUR VEHICLE 🚗 TO THE SAME PLACE… BUT IF YOU WANT THAT EXCEPTIONAL SERVICE… DON’T BE SLOW ABOUT IT TAKE ...
Oil change and tire rotation done in about an hour. Great video of the results and possible other maintenance items. No pressure to install these today.
We really enjoyed working with Curtis he was very helpful and honest . We test drove 3 different vehicles and ended up choosing the Mazda cx-5 carbon edition. The paper work was really simple and easy. They even stayed late past closing as we came in later in the afternoon. We would definitely go back and do business with him again. Also look forward to doing business with them in the future when its time to maintain our new car.
Nelson’s service and people are always great
You can’t imagine how fabulous it is to have a car buying experience like Nelson Mazda of Norman has to offers! I was assisted by Mr. Curtis. I recommend him to all who are in need of a fun & exciting car buying experience!
I had a great experience here! I took my vehicle for a recall on my air bags and they went above and beyond! Fantastic customer service and the technician was very thorough. Definitely a place I'd recommend
Wonderful service every time! Jeremy was such great help and service was quick and easy! I definitely recommend Nelson Mazda.
Nelson Mazda is a one of a kind dealership. Everyone I talk to is friendly and knowledgeable. While I did buy a 2021 Mazda three from them last year, my most recent experience with them was for a service appointment. I took my car in for an oil change and tire rotation, but they also performed a complimentary alignment check and multi-point inspection. They offered other services based on what they found in the inspection, and sent a video showing exactly what they found. I had my vehicle back within 2 hours, ready to go.
Friendly service every time. And I still love my Mazda.
Konnor walked me through the whole process and was very thorough. Of all of the car purchases I've made Nelson Mazda was by far the most simple and stress-free
Bought a like new Tesla from Jaren Knight here and the experience was amazing! Super helpful without being overly pushy, worked around my schedules and got me a car I love! Come see him
Mazda Norman is a great place to buy and service your car. This is my second Mazda I’ve bought here and I love it! The salesman are helpful and the service department is easy to work with. As a female, I never felt like they treated me differently from men. Through the buying process they worked with me and didn’t immediately turn to my husband as if he was in charge. That means a great deal to me. I highly recommend this dealership.
Great customer service. Staff was very friendly and a great selection of dependable cars that fit anyone's price range.
Great customer service in the service center from my service advisors, Ryann, Jeremy & Robert. Very detailed and professional. Would highly recommend.
Received amazing service from Tyler and had such a smooth experience. 10/10 will be returning in the future!
Courteous, efficient, reliable service. Provide helpful information to my questions. I rely on their honesty & expertise, and have not been disappointed with their performance.
Such an easy process done online and over the phone. Five stars! Thank you Curtis!
Always great service!
I went there for my recall for my car and first experience with this dealership is perfect. They are really professional in what they do. Especially Ryan and Noah from service department, they are blessing for this dealership. You really see they love their job and customer service is excellent. This is the first dealership that provides loaner vehicles i really appreciate that while they work on my car i am not stuck there. So appreciate you guys loved it there. My next car will be from you guys.
I am new to this particular Mazda location. They were very helpful from the moment I arrived and up until I left. They walked me through each process with full explanations. They did not pressure me or insist that I have unnecessary repairs completed at that moment. I will consider all suggestions and will be sure to have all ongoing maintenance and repairs completed by Mazda at Nelson Norman
Curtis Condrey and all the folks at Nelson Mazda were fantastic to work with.
Nelson Mazda always have such amazing and friendly staff. They keep my car in tip top shape.
Staff was friendly and professional. The product was as described. Our sales person, Curtis was very helpful guiding us through the car buying process. Would buy from again.
Excellent service from competent, knowledgeable professionals.
Our daughter made her very first new car purchase here. The folks at Nelson Mazda made the experience very pleasant - the sale was straightforward, the follow up was reliable, and the final delivery of the vehicle was helpful, courteous, and efficient. We were left 100% satisfied with the entire experience.